FRONTLINE SERVICES

STEPSTEPS/PROCESS DURATIONREQUIREMENTSFEESPERSON RESPONSIBLE
 CLIENTSERVICE PROVIDER    
FRONTLINE SERVICE: ANIMAL PROTECTION : TREATMENT OF ANIMALS AGAINST VARIOUS DISEASES      
request for treatment-sign logbook-conduct interview re. medical history10 minutes after logging inpatients’ index card(medical record) guard/officer of tha day
 -facilitate means of transport to the     
 location of the animal     
  -conduct physical check-up/diagnoses20 minutes after arrivalmedical record all technical personnel
  -prescibe appropriate drug5 minutesprescription pad prov’l veterinarian
 -procure drug     
 -restrain the animal-administer drugs10 minutesmedical record prov’l veterinarian & authorized representative
  -post treatment instructions10 minutesmedical record prov’l veterinarian & authorized representative
FRONTLINE SERVICE: ANIMAL PROTECTION : VACCINATION OF ANIMALS AGAINST VARIOUS DISEASES      
request for vaccination-sign logbook     
 -submit request letter-receive request letter5 minutesletter of request RS Valdez/RN Libatique/Officer of the Day
  -confirm vaccination schedule15 minutestext/letter  
 -facilitate means of transport to the     
 location of the animal     
 -accompany vaccinating team     
 -prepare chute     
 -submit animals for vaccination     
 -restrain the animal-administer vaccine5 minsvaccine, syringe, vaccination tracer prov’l veterinarian & all technical personnel
 -provide non-medical logistics  ropes, & etc. prov’l veterinarian & all technical personnel
  -post vaccination instructions10 mins   
FRONTLINE SERVICE: ANIMAL PROTECTION : DEWORMING OF ANIMALSSTEP/PROCESS   DURATION REQUIREMENTSFEES  PERSON RESPONSIBLE
CLIENTSERVICE PROVIDER
request for deworming-sign logbook     
 -submit request letter-receive request letter5 minutesletter of request RS Valdez/RN Libatique/Officer of the Day
  -confirm deworming schedule15 minutestext/letter  
 -facilitate means of transport to the     
 location of the animal     
 -accompany technical team(deworming)     
 -prepare chute     
 -submit animals for deworming     
 -restrain the animal-administer dewormers5 minutes/headdrenching gun, chute prov’l veterinarian & all technical personnel
 -provide non-medical logistics  ropes prov’l veterinarian & all technical personnel
  -post deworming instructions10 minutes   
FRONTLINE SERVICE: ANIMAL PROTECTION : CASTRATION OF ANIMALS      
request for castration/-sign logbook-conduct interview re. medical history10 minutes after logging inpatients’ index card(medical record) guard/officer of tha day
caponization-facilitate means of transport to the location     
 of the animal     
 -procure drug-conduct physical check-up/diagnoses20 minutes after arrivalmedical record all technical personnel
 -restrain the animal-administer drugs10 minutesmedical record prov’l veterinarian & authorize representative
  -prescibe appropriate drug5 minutesprescribe pad prov’l veterinarian
  -post treatment instruction10 minutesmedical record prov’l veterinarian & authorize representative
FRONTLINE SERVICE: ANIMAL PROTECTION: DIAGNOSES OF ANIMAL DISEASES(FECALYSIS)      
 -sign logbook     
 -request for diagnosis     
 -facilitate mobility     
 -prepare chute     
 -restrain the animal-collect & label5 minutes/headcellophane, spatula technical personnel/WB Serrano Jr.
  -collect fecal samples30 minutes/batch of 10microscope, slides, water & etc. livestck inspector
  -conduct fecalysis10 minutes/head   
FRONTLINE SERVICES: ANIMAL DIAGNOSIS OF ANIMAL DISEASE (SERO SURVEY) FRONTLINE SERVICE: ANIMAL PROTECTION: DIAGNOSES OF ANIMAL DISEASES(SERO SURVEY)     
  -collect blood samples10 minutes/headvaccutainer, syringe, testube, testube rock  
  -zero survey5 minutes   
  -swab collection10 minutescotton swab, media  
  -submit swab samples2 days after collection lab. feetechnical personnel & MC Ponchaohan
  -submit dog specimen(dog head) for rabies2 days lab. fee 
  confirmation    
  -furnish laboratory result2 hours upon receipt of resultlaboratory results  
FRONTLINE SERVICE: ANIMAL PROTECTION: DIAGNOSES OF ANIMAL DISEASES(NECROPSY)      
  -conduct necropsy2 hoursforsep, srub suit, mask & etc.lab. feeprov’l veterinarian/meat inspector
  -furnish laboratory result2 hours upon receipt of resultlaboratory resultslab. fee 
FRONTLINE SERVICE: ANIMAL PRODUCTION: NATURAL BREEDING         
 -sign logbook     
 -request letter-receive/evaluate request30 minutesresolution prov’l veterinarian/WB Serrano Jr.
 -undergo seminar-conduct seminar3 hourscedula, picture & etc William Serrano, Jr.
 -inquire availability of breeder-refer breeder30 minutes  Johnny Buyagawon
FRONTLINE SERVICE: ANIMAL PRODUCTION: ARTIFICIAL INSEMINATION(AI)        
 -sign logbook     
 -request letter-receive/confirm request30 minutescatheter, semen, gloves, straw sheeths, Johnny Buyagawon
 -facilitate mobility to the location of animals 30 minutescatheter, semen, gloves, straw sheeths, Johnny Buyagawon
 -prepare chute & hot water-conduct artificial insemination15 minutesAI gun, soap  
 -assist technician    Johnny Buyagawon
FRONTLINE SERVICE: ANIMAL PRODUCTION: LOAN PROGRAMS      
FRONTLINE SERVICE: ANIMAL PRODUCTION: ISSUANCE OF PERMITS/CERTIFICATES      
 -sign logbook     
 -request for shipping permit/certificate-interview, prepare permit/certificates15 minutes   
 -facilitate mobility to the location of animals-inspect animals to be shipped1 hour/shippedanimal health certificate25/hdduly authorized representative
  -sign health certificates5 minutes  prov’l veterinarian/authorize representative
FRONTLINE SERVICE: ANIMAL PRODUCTION: TRAININGS AND SEMINARS      
 -sign logbook     
 -request for training/seminar-receive request letter15 minutes  officer of the day
  -confirmation of schedule of training1 hourletter/text  
 -undergo training/seminar-conduct training/seminar1 hour/topicnotebook, laptop, IEC materials MC Ponchaohan
FRONTLINE SERVICE: ANIMAL PRODUCTION: TECHNICAL CONSULTATION      
 -sign logbook     
 -request for consultation-provide information materials technical personnel  
  -dialogue30 minute   
  -informal lecture    
       

Note: Technical Personnel/Administrative Personnel

Dr. Marcelino G. Delson

Jr. Romeo S. Valdez

Catalino S. Valde

Rowena N. Libatique

Venancio R. Sadang III

Rodrigo C. de Jesus

Freddie O. Libatique

Orlan O. Songcuan

Narciso C. Mapalo

Mariquita C. Ponchaohan

Jhony M. Buyagawon

Albert G. Olidan

William B. Serrano, Jr.

Manolo V. Sagun