PROVINCIAL GOVERNOR’S OFFICE
POPULATION DIVISION

A. SERVICE: CONDUCT POPULATION EVENTS IN COORDINATION WITH PARTNER AGENCIES

CLIENT: Populace, Youth/Students, Mothers/Parents, Couples

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 CLIENTSERVICE PROVIDER     
1.Receives the invitation for a particular activity he/she/school/agency participates inTakes appropriate action by making initial steps prior to the event (Project Proposal)2 weeksNone PPO & StaffPopulation Division
  Convene Partner Agencies to come up with a plan and for tasking purposes1 dayNone Ms. Jovita S. CabanagPopulation Division
2.Participates in the activityFacilitates the conduct of the different activitiesDepending on the duration of the activityNone PPO & Staff/Partner AgenciesVenue of the activity
  Documents the activity by preparing reports of accomplishments2 daysNone Ms. Cleofe C. Ordinario-PPW I
Mr. Froilan B. Herrera -PPO I
Special Operations Section
Technical Section

B.SERVICE: OPERATES A POPULATION INFORMATION CENTER

CLIENT: Students, development workers (internal/external)

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 CLIENTSERVICE PROVIDER     
1.Presents request for research/ data gathering Signs in the logbook indicating his/her purposeAcknowledges the request and asks lets the client sign in the visitor’s logbook5 mins.none Ms. Marina C. Gattu –AA IAdministrative Section
2.Waits for the approval of his/her requestAttaches Action Slip for the PPO to approve such request2 mins.  Ms. Marina C. Gattu –AA IMs. Jovita S. CabanagAdministrative Section
 Do the research work from the references provided and leaves the office happyActs upon the request by providing the IEC Materials and references needed10 mins.  Ms. Cleofe C. Ordinario – PPW ISpecial Operations Section

C.SERVICE: PROVIDES INFORMATION ON POPULATION MANAGEMENT – RPM/NFP CLASSES

CLIENT: COUPLES, WOULD-BE COUPLES

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 CLIENTSERVICE PROVIDER 3 MINUTES  MS. MARINA C. GATTU – AA IADMINISTRATIVE SECTION
1.PRESENTS INVITATION AND PROGRAM OF ACTIVITY/SCHEDULEACKNOWLEDGES THE REQUEST     
 SIGNS IN THE LOGBOOKVERIFY CALENDAR OF ACTIVITIES IF THERE’S NO CONFLICT OF SCHEDULES ATTACHES THE REQUEST WITH THE NOTING SLIP TO THE PPO     
2.LISTENS/PARTICIPATES/CLARIFIES UNCLEAR TOPICSATTENDS CLASSES/DISCUSSES TOPICS ASSIGNED FUEL MS. JOVITA S. CABANAGATTENDS CLASSES/DISCUSSES TOPICS ASSIGNED
 SUBMITS PARTICIPANTS’ PROFILE, ATTENDANCE SHEETS AND OTHER DOCUMENTSVERIFIES SIGNATURES IN ALL THE REQUIRED DOCUMENTS FOR REIMBURSEMENT OF MEAL EXPENSES ATTENDANCE SHEET MS. CLEOFE C. ORDINARIO 
 RECEIVES REIMBURSEMENT OF MEALS AND SNACKS  PREPARES VOUCHERS FOR PROCESSING   PARTICIPANTS PROFILE   MS. MARINA C. GATTU PPO STAFF

D.SERVICE: PROVIDES TECHNICAL ASSISTANCE ON VARIOUS POPULATION MANAGEMENT PROGRAM (QUERIES, PIECES OF ADVICE)

CLIENT: Internal and External (walk-ins)

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 CLIENTSERVICE PROVIDER     
1.Presents letter request for assistanceAcknowledges the request and asks the clients to sign in the visitor’s logbook5 mins.None Ms. Marina C. Gattu –AA IAdministrative Section
2.Registers in the logbook indicating his/her purposeAttaches Action Slip for PPO to approve such request2 mins.None Ms. Marina C. Gattu –AA IAdministrative Section
3.Waits for the result of the requestPPO decides and assigns the responsible person to provide technical assistance5 mins.  Ms. Jovita S. Cabanag – PPO IVPopulation Division
4.Leaves the office with the request acted uponResponsible person prepares the necessary technical assistance neededDepending on the assistance requested 30 mins to 1 week  Ms. Jovita S. Cabanag – PPO IV Mr. Froilan B. Herrera – PPO IMs. Cleofe C. Ordinario – PPW IPopulation Division

E.SERVICE: SERVES AS SECRETARIAT TO THE PPCC/PIAT MEETINGS, PROVINCIAL POPULATION MANAGEMENT CONFERENCES AND CORE GROUP MEETINGS

CLIENTS: Representatives of Partner Agencies/Advocacy Team members, Municipal Population Officers

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PROCESS/ACTIVITY DURATIONREQUIREMENTSFEESPERSON RESPONSIBLELOCATION
 CLIENTSERVICE PROVIDER     
1.Acknowledges letter of invitation and gives the confirmationPrepares letter of invitation   Signs invitation letters noted by the governor10 mins.  Mr. Froilan B. Herrera – PPO I   Ms. Cleofe C. Ordinario – PPW I Ms. Jovita S. CabanagTechnical Section   Special Operations Section
Disseminates letters of invitation and gets confirmation1 dayTransportation expenses Ms. Marina C. Gattu –AA IAdministrative Section
2.Attends scheduled meetingPrepares minutes of previous meetings,   Attendance Sheet, Venue Reproduce/ assort handouts1 day  Ms. Cleofe C. Ordinario – PPW I   Ms. Marina C. Gattu –AA I 
3.Participates actively in the agenda discussesFacilitates the conduct of the meetings   Documents the proceedings of the meetings/conferences Distributes handouts1 day   1 day  Ms. Jovita S. Cabanag – PPO IV   Mr. Froilan B. Herrera – PPO I Ms. Cleofe C. Ordinario Ms. Marina C. GattuPopulation Division
4.Waits for the documented agreements for implementationFinalizes/encodes the proceedings for dissemination to attendees2 daysTEV/gas slips Ms. Jovita S. Cabanag – PPO IV   Mr. Froilan B. Herrera – PPO I Ms. Cleofe C. Ordinario Ms. Marina C. Gattu -do-Population Div