INFIRMARY FY 2014 TO PRESENT

AUTHORIZED BED CAPACITY (ABC) (15) BEDS FROM FY 2009 TO PRESENT

“PHILHEALTH ACCREDITED”

ISO CERTIFIED  9001:2008
APRIL 28,2015
IMPLEMENTING BED: 32

BED OCCUPANCY RATE: 213.33%

SERVICES OFFERED 24/7

  • MEDICINES
  • PEDIATRICS
  • MINOR SURGERY
  • BASIC OBSTETRICS
  • NEW BORN SCREENING
  • 2ND LEVEL LABORATORY
  • PHARMACY
  • DENTAL
  • OPD FROM 8:00AM-4:00PM
     

PHYSICIANS

  • DR. MOISES V. LAZARO
  • DR. MA. ELIZABETH T. VAQUILAR
  • DR. MARY JANE M. TALLOD
  • DR. HERMINIA G. MOLINA

MASTER LIST OF FEES/CHARGES

HOSPITAL SERVICE FEES UNDER PROVINCIAL ORDINANCE NO. 282

 

HOSPITAL SERVICE FEES

CARD

₱20.00

STATEMENT OF ACCOUNT

₱50.00

CERTIFICATE OF LIVE BIRTH

₱20.00

DEATH CERTIFICATE

₱20.00

MEDICAL CERTIFICATE (STUDENT)

FREE

MEDICO LEGAL

₱150.00

MEDICAL CERTIFICATE (EMPLOYEE)

₱150.00

AUTOPSY

₱1,000.00

MEDICAL CERTIFICATE ABSTRACT

₱150.00

MEDICAL CERTIFICATE – INSURANCE

₱150.00

CLINICAL ABSTRACT (ORIGINAL)

₱150.00

NEW BORN SCREENING  (NON-PHIC MEMBER)

₱600.00

NEBULIZATION

₱20.00/SESSION

OXYGEN

₱5.00/POUND

DRESSING

₱30.00/DRESSING

CIRCUMCISION

₱350.00

SATURING OF WOUNDS

₱20.00 PER STITCH

REMOVAL OF SATURE

₱10.00 PER STITCH

SUCTION PUMP USE

₱200.00 PER DAY

ECG

₱250.00  (₱200.00 CHARGE +  ₱50.00 READER’S FEE) 

IV INSERTION

₱50.00 PER INSERTION

NGT

₱50.00

CATHETER INSERTION

₱100.00

ROOM RATE:

         ER – OBSERVATION FEE

         ER – CONSULTATION FEE

 

50.00/PER HOUR

100.00/HOUR

 

 

 

LABORATORY FEES

 

CBC

₱250.00

HEMOGLOBIN

₱100.00

URINALYSIS

₱100.00

PREGNANCY TEST

₱200.00

BLOOD TYPING

₱100.00

HBSAG

₱200.00

CROSSMATCHING

₱300.00

FBS

₱150.00

FECAL ACULY BLOOD

₱150.00

MALARIA SMEAR (BSMP)

FREE

URIC ACID DETERMINATION

₱200.00

BUN

₱200.00

CREATININE

₱200.00

TOTAL CHOLESTEROL

₱200.00

TRIGLYCERIDES

₱250.00

ALT

₱220.00

AST

₱220.00

FRONTLINE SERVICE PER SECTION

 

STEP BY STEP PROCEDURES

RESPONSIBLE OFFICER/EMPLOYEE

(OFFICER)

WAITING

TIME

MAXIMUM

REQUIMENTS/ SUPPORTING DOCUMENTS

 

LOCATION

MEDICAL SECTION

CLIENT

SERVICE PROVIDER

1.    ADMISSION/ CONFINEMENT

1.GET OLD OPD RECORD OR DIRECTLY BROUGHT TO THE ER

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2.GIVES SAMPLE

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3.APPLIES FOR PHIHEALTH CLAIMS

 

 

 

 

 

 

 

 

 

 

 

 

 

4.PAYS HOSPITAL BILLS

1.INTERVIEW, TAKES VITAL SIGNS, AND FILLS UPDATA AT THE CLINICAL CHART

 

 

2.EXAMINES, EVALUATE, ASSESSES, FORMULATE ADMITTING DIAGNOSIS, AND WRITES ORDERS IN THE CLINICAL CHART

3.INFORM AND TRANSPORTS PATIENT TO WARD

4.BRINGS PATIENT TO HIS DESIGNATED ROOM

5.CARRIES OUT REGULAR DOCTOR’S ORDER

6. PERFORMS LABORATORY EXAMS IF NOT DONE AT ER.

7. GETS SPECIMEN REQUIRES TEST:

A. CBC/PLATELET COUNT

B. URINALYSIS

C .CROSSMATCHING

D. PREG.TEST

E. HbsAG

F. BLOOD TYPING

G. NBS

H. FECALYSIS

I. Thypi-dot

J. BSMP

K. BLOOD CHEMISTRY

    I. FBS

    II. BUN

    III. BUA

    IV. TOTAL         CHOLESTEROL

    V. TRIGLYEERIDES

    VI. CREATININE

    VII. ALT

    VIII. AST

8. ASSESSES PHILHEALTH QUALIFICATIONS

 

 

 

 

 

 

 

 

 

 

 

 

 

 

9. PREPARE SOA

10. RECEIVES PAYMENT & ISSUES OFFICIAL RECEIPT

OPD NURSE

 

 

 

 

 

PHYSICIAN ON DUTY

 

 

 

 

NURSE ON DUTY/ IW

 

 

NURSE ON DUTY/ IW

 

NURSE ON DUTY

 

MEDICAL TECHNOLOGIST

 

MEDICAL TECHNOLOGIST

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PHILHEATH STAFF

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

BILLING CLERK

BILLING CLERK

 

5-10 MINS. / PATIENT

 

 

 

 

 

10-15 MINS. / PATIENT

 

 

 

5 MINS. / PATIENT

 

 

5-10 MINS. / PATIENT

 

5 MINS. / PATIENT

 

 

 

 

30-45 MINS./PATIENT

30 MINS. /PATIENT

1 HOUR/PATIENT

15 MINS. /PATIENT

15 MINS. /PATIENT

10 MINS. /PATIENT

1 HOUR / PATIENT

30 MINS. /PATIENT

30 MINS. /PATIENT

1HOUR

4HOURS

 

 

 

 

 

 

 

 

 

5MINS.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5-10 MINS.

10 MINS.

ISSUANCE OF PATIENT’S CARD

NON-PHIC PATIENT-NONE PHIC PATIENT-PHILHEALTH REQUIREMENTS

FILLED UP CLIENT CHART

 

 

 

CLINICAL CHART

 

 

 

DOCTOR’S ORDER

 

 

 

 

 

 

 

 

 

DOCTOR’S/ LAB.REQUEST

DOCTOR’S/ LAB. REQUEST

DOCTOR’S/ LAB. REQUEST

DOCTOR’S/ LAB. REQUEST

DOCTOR’S/ LAB. REQUEST

DOCTOR’S/ LAB. REQUEST

DOCTOR’S/ LAB. REQUEST

DOCTOR’S/ LAB. REQUEST

DOCTOR’S/ LAB. REQUEST

DOCTOR’S/ LAB. REQUEST

DOCTOR’S/ LAB. REQUEST

 

 

 

 

 

 

 

 

 

SPONSORED/4P’S/GOVERNMENT EMPLOYEE/ PRIVATE

1.       UPDATED PHIC

2.       PHIC CLAIM FORM 1 & 2

3.       PRIVATW/SELF-EMPLOYEED

4.       ADDITIONAL REQUIREMENTS

5.       PREMIUM REMITTANCE

6.       CLINICAL CHART

7.       PHILHEALTH REQUIREMENTS

OPD

 

 

 

 

 

OPD/ER

 

 

 

 

NURSE STATION

WARD

WARD

 

 

 

 

LABORATORY

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PHILHELTH SECTION

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

BILLING SECTION

BILLING SECTION

2.    CONSULTATION

(OPD PATIENTS )

1.GET PRIORITY NUMBER AND RECORD FOR OLD PATIENT

2.GET RECORD FOR OLD PATIENT

3.WAIT FOR THE NUMBER TO BE CALLED

 

 

 

 

 

4.GOES TO LABORATORY

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5.PAYS FEE

 

 

6.GOES BACK TO LABORATORY

 

7.BRING LAB RESULT TO PHYSICIAN

 

 

 

8.GIVES PRESCRIPTION

 

 

 

 

9.PAYS MEDICINE

 

10.SHOWS OFFICIAL RECEIPT

1. INTERVIEW GET DATA, VITAL SIGNS, AND CHIEF COMPLAINTS

2. RETRIEVES RECORD OF THE PATIENT

 

3MAKES THOROUGH PE, EVALUATION, DIAGNOSIS, TREATS AND GIVES PRESCRIPTION OR ORDERS. DIAGNOSTIC EXAM LABORATORY TO AID FOR DIAGNOSIS AND TREATMENT.

7. GETS SPECIMEN REQUIRES TEST:

A. CBC/PLATELET COUNT

B. URINALYSIS

C .CROSSMATCHING

D. PREG.TEST

E. HbsAG

F. BLOOD TYPING

G. NBS

H. FECALYSIS

I. Thypi-dot

J. BSMP

K. BLOOD CHEMISTRY

    I. FBS

    II. BUN

    III. BUA

    IV. TOTAL         CHOLESTEROL

    V. TRIGLYEERIDES

    VI. CREATININE

    VII. ALT

    VIII. AST

5. RECEIVED PAYMANENT &  ISSUANCE RECEIPT

 

6. RECORD PAYMENT

 

 

7. EVALUATES, ASSESSES, AND MAKE DIAGNOSIS, GIVES PRESCRIPTION, HEALTH ADVICES AND INSTRUCTION

 

8. CHECK MEDS AVAILABLE AND CUMPUTE FOR THE TOTAL AMOUNT OF MEDS PRESCRIBED.

 

9. RECEIVES PAYMENT AND GIVES RECEIPT.

10. DISPENSES PRESCRITION AND INSTRUCT PATIENTS.

OPD NURSE/MIDWIFE

 

RECORDS OFFICER

 

 

PHYSICIAN ON DUTY

 

 

 

 

 

 

 

 

MEDICAL TECHNOLOGIST

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

BILLING CLERK

 

 

MED. TECH.

 

 

PHYSICIAN ON DUTY

 

 

 

 

 

PHARMACIST

 

 

 

 

 

BILLING CLERK

 

PHARMACIST

 

 

20 MINS.

 

 

5 MINS.

 

 

10 MINS.

 

 

 

 

 

 

 

 

 

30-45 MINS./PATIENT

30 MINS. /PATIENT

1 HOUR/PATIENT

15 MINS. /PATIENT

15 MINS. /PATIENT

10 MINS. /PATIENT

1 HOUR / PATIENT

30 MINS. /PATIENT

30 MINS. /PATIENT

1HOUR

4HOURS

 

 

 

 

 

 

 

 

 

5 MINS.

 

 

3-5 MINS.

 

 

30 MINS.

 

 

 

 

 

10 MINS.

 

 

 

 

 

10 MINS.

 

10 MINS.

OPD CARD

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DOCTOR’S/ LAB.REQUEST

DOCTOR’S/ LAB. REQUEST

DOCTOR’S/ LAB. REQUEST

DOCTOR’S/ LAB. REQUEST

DOCTOR’S/ LAB. REQUEST

DOCTOR’S/ LAB. REQUEST

DOCTOR’S/ LAB. REQUEST

DOCTOR’S/ LAB. REQUEST

DOCTOR’S/ LAB. REQUEST

DOCTOR’S/ LAB. REQUEST

DOCTOR’S/ LAB. REQUEST

 

 

 

 

 

 

 

 

 

OFFICIAL RECEIPT

 

 

OFFICIAL RECEIPT

 

 

LABORATORY RESULT

 

 

 

 

 

PRESCRIPTION

 

 

 

 

 

OFFICIAL RECEIPT

 

OFFICIAL RECEIPT/PRESCRIPTION

OPD

 

 

RECORD SECTION

 

 

RECORD SECTION

 

 

 

 

 

 

 

LABORATORY

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

BILLING SECTION

CASHIER’S OFFICE

 

LABORATORY

 

 

OPD

 

 

 

 

 

PHARMACY

 

 

 

 

 

BILLING SECTION

 

PHARMACY

3.    DENTAL

1. REQUEST FOR DENTAL SERVICE

2.GOES TO DENTAL UNIT

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3.PAYS FEE

4.GOES BACK TO DENTAL CLINIC

1. TAKE PATIENT DATA, TAKES BP

2. TAKE PAST MEDICAL HISTORY

3. EXAMINES ORAL CAVITY

4. TREATS DENTAL PROBLEMS:

A.       ORAL CONSULTATION

B.       DENTAL EXTRACTION

C.       TEMPORARY RESTORATION

D.      DENTAL MEDICATION

E.       ORAL PROPHYLAXIS

F.       TOOTH RESTORATOIN

G.      MEDICO LEGAL

H.      IN-PATIENT

I.         CARAVAN(AS PER SCHEDULE)

5.CLEAN AND STERILIZES DENTALINSTRUMENTS

6.ASSISTS DENTIST

 

7. RECEIVES PAYMENT

8. RECORDS PAYMENT

OPD NURSE ON DUTY

 

DENTIST/DENTAL AIDE

 

DENTIST

 

DENTIST

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DENTAL AIDE

 

DENTAL AIDE

 

BILLING CLERK

DENTIST/DENTAL AIDE

5-10 MINS.

 

3-5 MINS/ PATIENT

 

3 MINS.

 

 

 

3-5 MINS/PATIENT

 

3-5 MINS./PATIENT

 

30 MINS./PATIENT

 

15 MINS- 1HR/PATIENT

15 MINS- 1HR/PATIENT

30 MINS./PATIENT

 

5-15 MINS./PATIENT

 

1DAY

 

45 MINS.

 

DEPEND ON THE TREATMENT

3-5 MINS.

3-5 MINS.

OPD RECORD

 

 

 

DENTAL INSTRUMENTS

 

DENTAL INSTRUMENTS

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OFFICIAL RECEIPT

ODP

 

DENTAL CLINIC

 

DENTAL CLINIC

 

DENTAL CLINIC

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

BILING SECTION

DENTAL CLINIC

 

4.    PHILHEALTH CLAIM PROCESSING

1.REQUEST CLAIM FORM

2.SUBMITS DULY ACCOMPLISHED FORM

1. GIVE FORM

 

2. RECEIVES AND REVIEW FORM 1 WITH ATTACHED SUPPORTING DOCUMENTS

3. ACCOMPLISHES CHART

4. ACCOMPLISHES CLAIM FORM 2 & 3

5. SUBMITS DULY ACCOMPLISHED PHIC CLAIM FORMS

PHILHEALTH CLERK

 

PHILHEALTH CLERK

 

 

 

MEDICAL OFFICER

PHILHEALTH

 

CLERK/PHYSICIAN

PHILHEALTH CLERK

3MINS.

 

3MINS.

 

 

 

5MINS.

 

 

30 MINS.

30 MINS.

PHIC ID/MDR

 

OR OF REMITANCE RF

PHILHEALTH SECTION

PHILHEALTH SECTION

 

 

MO OFFICE

 

 

PHIC OFFICE

5.    ISSUANCE OF LIVE BIRTH/DEATH CERTIFICATE

1.FILLS UP FORM AT THE BUSINESS OFFICE COUNTER

2.REVIEW ENTRY ON LBC ESP. ON SPELLING OF NAME

3.PAYS FEE

 

4.GOES TO ATTENDING PHYSICIAN

1. PREPARES

A. LIVE BIRTH

B. DEATH CERTIFICATE

2. AFFIXES SIGNATURE AND MAKES EARLY ON THE LOGBOOK

 

3. RECEIVES PAYMENT/SEAL

4. AFFIXES SIGNATURE

 

 

5.DRY SEAL

MEDICAL REORD CLERK

 

MEDECAL RECORD CLERK

 

 

BILLING CLERK

 

ATTENDING PHYSICIAN

 

MEDICAL RECORD CLERK

 

10-15 MINS.

5-10 MINS.

510 MINS.

 

 

 

5-10 MINS.

 

3 MINS.

 

 

3MINS.

 

CLINICAL CHART AND MARRIAGE CERTIFICATE

 

 

 

 

PREPARED LIVE BIRTH/ DEATH CERT.

ATTENDING PHYSICIAN

ACCOMPLISHED CERTIFICATION

MEDICAL RECORD SECTION

 

MEDICAL SECTION RECORD

 

 

BILLING SECTION

6.    GIVING MEDICATION    (IN-PATIENT)

 

1.TAKING VITAL SIGNS

A. TEMPERATURE

-INFORM PATIENT THAT YOU ARE GOING TO GET THE TEMPERATURE

-ACTUAL GETTING OF THE TEMPERATURE

-ACTUAL READING OF THE TEMPERATURE

-RECORDING

B. REPIRATORY RATE

-INFORM THE PATIENT

-ACTUAL COUNTING OF RR

-RECORDING

C. BLOOD PRESURE

-INFORM THE PATIENT

-ACTUAL BP MONITORING

D. HEART RATE

-INFORM THE PATIENT

-ACTUAL HEARING AND COUNTING

– RECORDING

E. FETAL HEART RATE

-INFORM THE PATIENT

-LOCATE THE SITE

-ACTUAL HEARING AND COUNTING

-RECORDING

MIDWIFE/NURSING AIDE

 

 

15 SEC.

 

 

5 MINS.

 

10 MINS.

 

5 MINS.

 

15 MINS.

1 MIN.

 

5 SEC.

5 SEC.

 

 

 

 

15 SEC.

1MIN.

5 SEC.

 

 

15 SEC.

1 MIN.

5 SEC.

PATIENT’S CHART

THERMOMETER, STETOSCOPE

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

WARD

7.    INTRAVENOUS INSERTION

 

A.PEDIA

    a. EXPLAIN TO THE WATCHER THE REASON WHY GIVEN AN IVF

    b.  IDENTIFY THE IV SITE

B. ADULT

    a. EXPLAIN TO THE PATIEN/WATCHER THE REASON WHY GIVEN AN IVF

   b. IDENTIFY THE IV SITE

   c. DISINFECT THE IV SITE

    d. INSERTION OF THE IV CATHERTER

 

NURSE/IV THERAPIST

 

 

NURSE/IV THERAPIST

 

NURSE/IV THERAPIST

 

 

 

NURSE/IV THERAPIST

NURSE/IV THERAPIST

NURSE/IV THERAPIST

 

 

3 MINS.

 

 

10 MINS.

 

3 MINS.

 

 

 

30 SEC.

5 MINS.

 

MICROPORE, SLINT, COTTON

 

ALCOHOL, ABBOCATH

WARD

 

 

 

 

 

 

 

 

 

 

 

 

 

8.    FAMILY PLANNING

 

OLD PATIENT

1.GOES DIRECTLY TO THE FAMILY PLANNING ROOM

 

 

 

2.TELLS HER PURPOSE OF VISIT

 

3.GIVE VOLUNTARY DONATION AT THE BOX

4.GOES HOME SATISFIED

 

 

NEW PATIENT

5.GOES DIRECTLY TO FP ROOM

 

 

 

 

 

6.UNDERGOES COMLETE PHYSICAL EXAMINATION

7.CLIENT WILL NOW SELECT WICH FP METHOD TO USE

 

 

 

 

8.CLIENT RECEIVES THE PILLS/DMPA OR IUD INSERTION AND GOES HOME SATISFIED

 

1.ASK PURPOSE OF THE OLD CLIENT FOR RE-SUPPLY

BRING OUT OLD FP RECORD

 

2. TAKE BP AND ASK IF PATIENT HAS OTHER PROBLEM

3. GIVE SUPPLY PILLS, INJECT DMPA

 

 

4. GIVE RECORD THE NEXT APPOINTMENT DATE

 

 

5. GREETS CLIENT

TAKE THE COMPLETE DATA OF CLIENT BY FILING UP THE FP FORM

EXPLAIN THE FP METHODS

 

6. PERFORM PHYSICAL EXAM,

 

 

7. EXPLAIN THE FP METHOD AS SELECTED BY THE CLIENT: THE EFFECTS, SIDE EFFECTS AND WEEKS TO COME BACK FOR RE-SUPPY

 

 

8. COMPLETE THE RECORDING OF FP FORM

 

FP NURSE

 

 

 

 

 

FP NURSE

 

 

FP NURSE

 

 

 

 

 

 

FP NURSE

 

 

 

 

 

 

 

FP NURSE

 

FP NURSE

 

 

FP NURSE

 

5 MINS.

 

 

5 MINS.

 

 

5 MINS

 

 

5 MINS.

10 MINS.

5 MINS.

 

 

 

 

20 MINS.

15 MINS.

 

 

 

15 MINS.

 

 

 

NONE

 

 

APPOINTMENT DATE GIVEN TO HER BY FP NURSE

 

 

 

NONE

FP RECORD

 

 

 

 

 

FP FORM

 

 

 

 

 

 

 

 

 

 

 

 

FP FORM

FP ROOM

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FP ROOM

ADMINISTRATIVE SECTION

PEER AND EMPLOYEES

PATIENT

 

PHIC

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PTO

 

PBO

 

 

 

PATIENT

 

1.PREPARE PAYROLL

 

2 PREPARE TRANSACTION DOCUMENT

3. PREPARES PHIC CLAIMS

4. PREPARES MANDATORY MONTHLY REPORT ON PHIC.

5. PREPARES APPLICATION FOR ACCREDITATION.

6. PREPARE COMMUNICATION

7. RECEIVES AND RELEASES COMMUNICATION

8. PREPARES PATIENT’S CHART

9. PREPARES DTR

10. PREPARES REPORT OF COLLECTION

11. PREPARES REPORT OF COLLECTIONS.

12. UPDATE PERSONNEL LEAVE RECORDS AND PREPARES APPLICATION FOR LEAVE.

13. MAINTAINS AND CHECKS OFFICE AND FINANCIAL RECORDS

14. PREPARES FINANCIAL REPORT

15. PREPARES ANNUAL BUDGET

16. UPDATES VEHICLE TRIP TICKETS.

17. BILLS PATIENTS AND ISSUES OFFICIAL RECEIPT, STATEMENT OF ACCOUNT, AND PROMMISSORY NOTES.

 

BILLING HOURS

MONDAY –FRIDAY 8:30AM-4:00PM

SATURDAY, SUNDAY, AND HOLIDAY- 8:30-1:00 PM

 

18. SUPERVISES THE WORK OF EMPLOYEES IN THE RECEIPT OF THE DISBURSEMENT OF ALL FUNDS OF THE AGENCY

19. VERIFIES ACCURACY OF PAYROLLS AND VOUCHERS

20. REVIEWS REPORTS OD COLLECTION AND DISBURSEMENT

21. WITHDRAWS CASH ADVANCES FOR DISTRIBUTIONS TO DISBURSING OFFICERS.

22.SUPERVISES THE PREPARATION OF PAY ENVELOPS,  PAYMENT OF SALARY, WAGES, AND OTHER EXPENSES

23. POSTS RECORDS OF COLLECTIONS AND DISBURSEMENTS TO THE CASH BOOKS.

24. ASSISTS IN THE ADMINISTRATION AND COORDINATION OF THE HOSPITAL SERVICES/ ACTIVITIES, AND RECOMMENDS CHANGES IN THE ADMINISTRATIVE POLICIES TO CARRY OUT VISION, MISSION, GOALS AND OBJECTIVES OF THE HOSPITAL.

25. PLANS, DIRECTS, AND SUPERVISES THE ADMINISTRATIVE SERVICES OF THE HOSPITAL PERSONNEL MANAGEMENT.

26. PROMOTES AND MAINTAINS EMPLOYEE MORALE AND WELFARE, DISCIPLINE PERSONNELS, AND ATTENDS TO ADMINISTRATIVE CHANGES.

27. INTERPRETS LAWS AND IMPLEMENTS MEMORANDA, POLICIES, DIRECTIVES, AND ORDER FROM DULY CONSTITUTED AUTHORITIES.

28. PREPARES PERIODIC REPORTS CONCERNING VARIOUS PHASE OF HOSPITAL ACTIVITIES; INVESTIGATES AND REPORTS PATIENTS VISITORS AND PERSONNEL COMPLAINTS.

29. MONITOR IMPLEMENTATION OF HOSPITAL WASTE MANAGEMENT.

30. ATTENDS RELEVANT MEETINGS, CONFERENCES, TRAININGS AND SEMINARS.

31. SECURITY & ORDERLINESS OF THE SURROUNDINGS AS WELL AS PERSONNEL, PROPERTY AND OTHER MATERIALS IN THE HOSPITAL.

 

OFFICE CLERK

 

OFFICE CLERK

 

PHIC STAFF

 

PHIC STAFF

 

ADMIN. OFFICER

 

 

OFFICE CLERK

 

OFFICE CLERK

 

 

OFFICE CLERK

 

OFFICE CLERK

OFFICE CLERK

 

CASHIER

 

OFFICE CLERK

 

 

 

ADMIN. OFFICER

 

 

ADMIN. OFFICER

 

OFFICE CLERK/AO

 

DRIVER/CLERK

 

BILLING CLERK

 

 

 

 

 

 

 

CASHIER

 

 

 

 

ADMIN. OFFICER

 

 

CASHIER

 

 

 

CASHIER

 

 

 

CASHIER

 

 

 

CASHIER

 

 

 

CASHIER

 

 

 

 

ADMIN. OFFICER

 

 

 

 

 

 

 

 

 

ADMIN. OFFICER

 

 

 

 

 

ADMIN. OFFICER

 

 

 

 

 

 

ADMIN. OFFICER

 

 

 

 

 

 

ADMIN. OFFICER

 

 

 

 

 

 

 

 

ADMIN. OFFICER/

UTILITY WORKERS

 

 

COH/ADMIN. OFFICER /ALL PERSONNEL

 

 

 

SECURITY PERSONNEL

1HOUR

 

10 MINS.

 

5 MINS.

 

1HOUR

 

2-3 DAYS

 

 

5 MINS.

 

5 MINS.

 

 

5 MINS.

 

5 MINS.

MONTHLY

 

1HOUR

 

1HOUR

 

 

 

30 MINS.

 

 

30 MINS.

 

2-3 DAYS

 

5 MINS.

 

5 MINS.

 

 

 

 

 

 

 

 

 

 

 

1 HOUR

 

 

 

 

10 MINS.

 

 

10 MINS.

 

 

 

10 MINS.

 

 

 

3 MINS.

 

 

 

 

5 MINS.

 

 

 

1 HOUR

 

 

 

 

 

 

 

 

 

2-3 DAYS

 

 

 

 

 

ROUTINE

 

 

 

 

 

 

ROUTINE

 

 

 

 

 

 

2-3 HOURS

 

 

 

 

 

 

 

 

10 MINS.

 

 

 

AS THE NEED ARISES

 

 

 

 

ROUTINE

BOND PAPER, COMPUTER

 

 

 

TRANSMITTAL

 

TRANSMITTAL

 

LIST OF REQUIREMENTS

 

 

BOND PAPER, COMPUTER

 

 

 

 

 

 

 

 

 

 

 

FORM 6/CLEARANCE

 

 

 

 

 

 

 

 

AOP

 

TRIP TICKET

 

OR

 

 

 

 

 

 

 

 

 

 

 

REPORT

 

 

 

 

FINANCIAL REPORT

 

 

PAYROLL

 

 

 

CASK BOOK

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

HOSPITAL POLICY

 

 

 

 

 

HOSPITAL BENCH BOOK

 

 

 

 

 

 

REGULAR MEETING/MEMO

 

 

 

 

 

INCIDENTAL REPORT

 

 

 

 

 

 

 

 

 

 

 

 

CERTIFICATE OF ATTENDANCE

 

 

 

LOGBOOK

 

 

 

ADMIN. OFFICE

 

 

PHIC SECTION

PHIC SECTION

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CASHIER SECTION

 

 

 

 

 

 

 

 

 

 

 

 

 

 

BILLING SECTION

         We the official and employees of DIFFUN DISTRICT HOSPITAL, PLEDGE to deliver quality public services as promised in this Citizen’s Charter. We will provide prompt and reliable service to our client.

 

 

MOISES V. LAZARO,MD                                                                          RESSIE P. GOMEZ, IMPA, FPCHA

Chief of Hospital I                                                                                       Administrative Officer V

 

 

EVELYN A. VALENCIA                                                                NOELLE B. GERVACIO                                    RICARDO B. TUMANUT, JR.        

                        Nurse III                                                                                Medical technologist II                                                Pharmacist III

 

Allowable Period of Extension of the Maximum Response time

 

 

The LGU gives (5) working days for the extension of time to the provision of frontline services to its clients in case of unforeseen events, manmade or natural.

Feedback/Complaint Mechanisms

 

 If your request has not attend promptly and courteous, please send your suggestions and complaints to Dr. Moises V. Lazaro, or you may drop your suggestion/recommendation or the patient’s feedback form properly signed and drop it in the Suggestion Box provided for the purpose in front of the Pharmacy or you may call # 09759056806/09176581049.